Research Mentor Name
Diane L. Levine MD
Research Mentor Email Address
ac5050@wayne.edu
Institution / Department
Wayne State University School of Medicine/Internal Medicine
Document Type
Research Abstract
Research Type
medicaleducation
Graduate Level Research
no
Abstract
Background: Patient feedback is increasingly recognized as a valuable yet underutilized component of medical student assessment. When collected reliably, delivered with specificity, and embedded in a supportive learning environment, feedback can improve communication, professionalism, and patient-centered behaviors while promoting reflective, self-directed learning. However, studies highlight limitations including inadequate longitudinal evidence for sustained improvement, inconsistent use of structured tools, and insufficient faculty guidance. Instruments such as the Patient Feedback in Clinical Practice (PFCP) questionnaire show promise but require broader testing, and links between learner feedback and patient outcomes remain weak.
Methods: A comprehensive literature review was conducted using PubMed, Google Scholar, and Open Evidence to identify studies on the educational value, validity, and feasibility of patient feedback. Findings are guiding an ongoing needs assessment and the development of a pilot patient feedback tool. The tool is being prepared for implementation in an inpatient clinical setting, with feedback to be collected via QR codes, digital surveys, or paper forms. Student and faculty reflections will be gathered to assess perceived utility, while descriptive analysis will be applied once data collection begins.
Results: No data have been analyzed at this stage. Based on prior literature, it is anticipated that students will perceive patient feedback as valuable for enhancing communication and professionalism. Faculty may identify workflow and logistical challenges, and patients are expected to provide meaningful feedback supporting reflective practice. These expectations will be evaluated once data collection and pilot implementation occur.
Conclusions: This ongoing project aims to assess the feasibility, educational impact, and sustainability of integrating patient feedback into medical student assessment. Findings from the needs assessment and pilot will inform recommendations for curriculum integration and help develop practical strategies to incorporate the patient perspective into clinical education.
Disciplines
Curriculum and Instruction | Educational Assessment, Evaluation, and Research | Higher Education and Teaching | Medical Education | Medicine and Health Sciences | Teacher Education and Professional Development
Recommended Citation
Hayrapetyan, Hovhannes John; Hayrapetyan, Stella; and Levine, Diane L. MD, "Exploring the Role of Patient Feedback in Medical Education" (2026). Medical Student Research Symposium. 484.
https://digitalcommons.wayne.edu/som_srs/484
Included in
Curriculum and Instruction Commons, Educational Assessment, Evaluation, and Research Commons, Higher Education and Teaching Commons, Medical Education Commons