Employee training is a huge business in the United States with spending in the neighborhood of $51 billion dollars. Over the last five years a growing proportion of training dollars have been committed to technology based training involving distance learning and e-learning. This article reports on the use of these innovative training methods in supply chain management and their impact on organizations in terms of cost effectiveness, time efficiency, skill development, and return on investment.
Gibson, Brian J. & Whitaker, Jonathan D. (2004). Technology based supply chain training: its use and effectiveness. Journal of Transportation Management, 15(2), 1-9. doi: 10.22237/jotm/1093996920