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Access Type

WSU Access

Date of Award

January 2024

Degree Type

Thesis

Degree Name

M.S.

Department

Criminal Justice

First Advisor

Charles Klahm

Abstract

This research provides a detailed analysis of the impact of work-related stress on job satisfaction among correctional officers working in Massachusetts Department of Corrections (MADOC) and Texas Department of Criminal Justice (TDCJ) prisons between 2017 and 2018. Other salient predictors of job satisfaction were controlled for as well in order to determine which factors had the greatest impact on job satisfaction among correctional officers in this study. Additionally, MADOC and TDCJ were analyzed together and separately. Here, this study shows that demographic variables were not predictors of job satisfaction. Instead, job satisfaction was best predicted by officers’ level of commitment to the organization and their levels of work-related stress. This research is helpful for correctional supervisors and administrators that want to increase job satisfaction, decrease turnover, and keep staff and inmates safe and secure.

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