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Date of Award
Marcus W. Dickson
This present study examines the relationships between perceived surface-level and deep-level self-to-team dissimilarity and several important behavioral and attitudinal outcomes. Specifically, this study examines the mediating role of organization identification on the relationship between perceived dissimilarity and two types of deviant behavior: withdrawal and cyberloafing. In addition, this study examines the moderating role of social support on the relationship between perceived dissimilarity and organizational identification. Perceived dissimilarity was analyzed as the mean, minimum, and maximum value. Regardless of how perceived dissimilarity was measured, results indicate that perceived dissimilarity is negatively related to organizational identification and that perceived dissimilarity has an indirect effect on withdrawal via organizational identification. Organizational identification was not found to mediate the relationship between perceived dissimilarity and cyberloafing. Lastly, social support was not found to moderate the relationship between perceived dissimilarity and organizational identification. The implications of the findings and future research directions are discussed.
Sanchez, Jessie, "Perceived Diversity, Withdrawal, And Cyberloafing: The Role Of Organizational Identification And Social Support" (2020). Wayne State University Theses. 799.