Access Type

Open Access Dissertation

Date of Award

January 2015

Degree Type


Degree Name




First Advisor

Donyale Padgett


This research project’s two key discoveries offer new insights into Huber’s (1991) KA sub-processes (congenital learning, experimental learning, vicarious learning, grafting, and searching) and understanding the key elements (who, what, when, where, why, and how) of communication events. Organizational leaders and scholars of communication have a better understanding about how one organization’s team of leaders have addressed and responded to the Great Recession of 2008 and the recent explosion of social media in 2003 by practicing a thematic cycle of KA efforts (identification, strategizing, execution, and reflection) to achieve organizational objectives (partners, technologies, and policies) and a strong communication culture to pursue their strategic targets. Further studies about KA in organizations should consider expanding the scope and depth of participants to include functional responsibilities and ethnic differences when evaluating the experiences of global leaders.

Included in

Communication Commons