Open Access Dissertation
Date of Award
THE EFFECTS OF INSTRUCTOR-LEARNER INTERACTIONS ON LEARNER
SATISFACTION IN ONLINE MASTERS COURSES
ANGELENE C. MCLAREN
Advisor: Dr. Monica Tracey
Major: Instructional Technology
Degree: Doctor of Philosophy
The purpose of this research study was to investigate the extent instructor-learner interaction types affected learner satisfaction in online, semester-long Masters courses. This research study lent itself to several questions: To what extent do instructor-learner interaction types affect learner satisfaction in online Masters courses; To what extent does instructional immediacy affect learner satisfaction in online Masters courses; To what extent does instructor availability affect learner satisfaction in online Masters courses; To what extend does transactional distance affect learner satisfaction in online Masters courses?
The participants in this study consisted of 25 exclusively online Masters students in the Instructional Technology program at Wayne State University. Students were asked to complete an anonymous online Student Satisfaction Questionnaire that asked them about their level of satisfaction with various interaction types within their online learning courses. The findings of this research showed that certain types of instructor-learner interactions had greater effects on learner satisfaction in these types of learning environments than others.
Mclaren, Angelene Carol, "The Effects Of Instructor-Learner Interactions On Learner Satisfaction In Online Masters Courses" (2010). Wayne State University Dissertations. 105.