"Customer satisfaction in international distribution: do water ports know what shipper . . ." by Paul R. Murphy and Douglas R. Dalenberg

Journal of Transportation Management

Article Title

Customer satisfaction in international distribution: do water ports know what shippers really want?

Authors

Paul R. Murphy, John Carroll University
Douglas R. Dalenberg, University of Montana

Recommended Citation

Murphy, Paul R. & Dalenberg, Douglas R. (1992). Customer satisfaction in international distribution: do water ports know what shippers really want?. Journal of Transportation Management, 4(1), 25-45. doi: 10.22237/jotm/702086520

DOI

10.22237/jotm/702086520

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