Article Title

Transportation management systems: an exploration of progress and future prospects.

Authors

Stanley E. Griffis, Air Force Institute of TechnologyFollow
Thomas J. Goldsby, University of KentuckyFollow

Abstract

This research reports the experiences of both adopters and non-adopters of transportation management system (TMS) technology. TMS adopters represent a diverse array of companies, with a surprisingly high percentage of adopters using outsourced services for decision support activities. Motives for adoption tend to align with the firm’s strategic needs though functionality focuses on the shipper’s day-to-day operational needs. While expectations of system performance and return on investment vary greatly, TMS users illustrate a generally high level of satisfaction. Non-adopters view decision support for transportation activities as a low priority. The article explores future prospects for TMS development and adoption.

Recommended Citation

Griffis, Stanley E. & Goldsby, Thomas J. (2007). Transportation management systems: an exploration of progress and future prospects. Journal of Transportation Management, 18(1), 18-32. doi: 10.22237/jotm/1175385780

DOI

10.22237/jotm/1175385780