Article Title

Benchmarking the operational efficiency of major U.S. trucking firms using data envelopment analysis

Authors

Hokey Min, University of Louisville
Seong Jong Joo

Abstract

In an era of downsizing and financial cutbacks, the operational efficiency of trucking firms dictates their competitiveness and survival. In an effort to help trucking firms develop a winning formula in the fiercely competitive logistics industry, this research aims to develop a meaningful set of benchmarks that will set the tone for best practices. In particular, a data envelopment analysis (DEA) is described. DEA has proven to be useful for measuring the operational efficiency of various profit or non-profit organizations. Using the examples of major trucking businesses in the United States, the usefulness of data envelopment analysis for the continuous improvement of trucking services is illustrated.

Recommended Citation

Min, Hokey & Joo, Seong Jong. (2003). Benchmarking the operational efficiency of major U.S. trucking firms using data envelopment analysis. Journal of Transportation Management, 14(2), 22-34. doi: 10.22237/jotm/1062374580

DOI

10.22237/jotm/1062374580