Article Title

Determinant criteria in the ocean carrier selection process

Authors

R Stephen Parker, Southwest Missouri State University
John L. Kent, Southwest Missouri State University

Abstract

This study examines key determinant criteria used by import and export shippers when selecting an international containership carrier. A sample of import and export shippers were asked to evaluate eighteen service characteristics based on whether or not the characteristics were required by their international containership carriers. The results of Pearson chi-square tests indicate a significant difference between import shippers and export shippers on three of the eighteen service characteristics. Import shippers were more demanding of their carriers by requiring door-to-door transportation rates, shipment expediting, and shipment tracing services.

Recommended Citation

Parker, R Stephen. & Kent, John L. (1998). Determinant criteria in the ocean carrier selection process. Journal of Transportation Management, 10(2), 57-64. doi: 10.22237/jotm/901929960

DOI

10.22237/jotm/901929960