•  
  •  
 

Authors

Richard Stone

Abstract

Over the past few years, the problem of medical error has been identified as one of the top priorities of those attempting to improve our healthcare system. Using a variety of continuous improvement processes pioneered in other industries, healthcare has made some significant strides in addressing the problem. But there appear to be certain intractable issues that need a different approach. In this paper, the author describes how the tools and perspective offered by storytelling can make a significant contribution to creating a healthcare system that is relationship-centered and responds to the needs of both caregivers and patients.

Share

COinS