Storytelling is increasingly being used in knowledge management (KM) projects. KM is an emerging multi-disciplinary approach that systematizes the capture, codification, sharing and dissemination of knowledge. This survey of the field takes a social constructionist approach in assessing how narrative analysis of organizational stories can provide a conceptual frameworkfor the study of organizational knowledge sharing.
Dalkir, Kimiz and Wiseman, Erica
"Organizational Storytelling and Knowledge Management: A Survey,"
Storytelling, Self, Society:
1, Article 5.
Available at: http://digitalcommons.wayne.edu/storytelling/vol1/iss1/5