One of the major challenges confronting mediators is the resistance to their intervention efforts by disputants. This article examines some of the explanations for resistance to the mediation process as well as suggested ways of coping with resistant disuptants.
Volpe, Maria R. and Bahn, Charles
"Resistance to Mediation: Understanding and Handling It,"
1, Article 5.
Available at: http://digitalcommons.wayne.edu/socprac/vol10/iss1/5