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Abstract

The quasi-negative-binomial distribution was applied to queuing theory for determining the distribution of total number of customers served before the queue vanishes under certain assumptions. Some structural properties (probability generating function, convolution, mode and recurrence relation) for the moments of quasi-negative-binomial distribution are discussed. The distribution’s characterization and its relation with other distributions were investigated. A computer program was developed using R to obtain ML estimates and the distribution was fitted to some observed sets of data to test its goodness of fit.

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