This article presents the development of a methodology using decision trees to resolve issues in industry with using process capability indices (PCIs). The methodology forms the structure of a prototype decision support system (PDSS) for PCI selection, calculation, and interpretation. Download instructions for the PDSS are available at http://program.20m.com.
Phadnis, Milind A. and Elam, Matthew E.
"A Methodology to Improve PCI Use in Industry,"
Journal of Modern Applied Statistical Methods:
2, Article 23.
Available at: http://digitalcommons.wayne.edu/jmasm/vol7/iss2/23